Using CU*BASE tools and a variety of delivery channels a few of which are email, messages delivered via online banking, audio response and an innovative newsletter called Member Minutes, Member Reach becomes an extension of your team, conversing with members.

This version of Xtend Member Minutes is published by Xtend putting our philosophy of Partners In Practice to work. We are confident you will find this edition helpful in communicating to your members. Please print it, email it and share it during your staff meetings. We look forward to hearing how Member Reach is working for you!

Congratulations! You have paid off your loan! It is exciting that you have reached this financial goal!

We wish to express our gratitude that you have chosen our Credit Union as your preferred lender and hope you will look to us in the future for all of your financial needs.

To help us ensure that we have met all of your expectations please visit our online survey tool at: http://www.surveymonkey.com/s.asp?u=xxxxxxxxxxx

For your convenience you can also visit our survey during your next visit to Online Banking. During your next visit select Related Links and click Closed Loans Survey.

Thank you in advance for your thoughtful consideration.

Very soon your certificate of deposit will be reaching maturity. Thank you for choosing your credit union to serve your investment needs.

Your membership is important to us. We worked hard to gain your respect and pledge to continue to make your service our top priority!

Call, click or stop by today and let us know how we are doing!

Proudly serving you!

At the credit union we recognize the reality that there are a variety of circumstances that can prompt a member to close their account. Perhaps it is college, you are getting married, or relocating? Whatever the situation we worked hard to win your respect and hope that we will continue to keep it!

The credit union strives to offer products and services for all of lifes circumstances.

• * A variety of Auto Loans
• * Credit Cards
• * Checking Accounts and Internet Banking

We are proud to have served you and hope you will consider the credit union as your personal financial choice in the future.

As a member of your credit union you are an owner of a credit union created by people just like you, for people just like you!

To help us ensure that we have met all of your expectations please help us connect to you by visiting us online at: http://www.surveymonkey.com/s.asp?u=XXXXXXXXXXXX

For your convenience you may also access our Member Reach link during your next visit to Online Banking. Simply select related links and select Member Reach.

Thank you in advance for your thoughtful consideration.

We are so glad you have chosen the credit union as your personal choice financial institution.

Our member friendly checking accounts are easy to understand and offer ways to keep fees to a minimum. We even offer debit cards for easy access to your account 24 hours a day. Overdraft protection accounts are also available, offering you security and peace of mind, should your funds fall short.

For more details about our select checking accounts call, click or stop by today!

We look forward to the privilege of serving your checking account needs!

We are so happy you chose the credit union as your personal membership choice.

We are pleased to offer a variety of loan services right at your fingertips!

• Line of Credit Loans
• Home Equity Loans
• New and Used Auto Loans

Whatever your lending needs, we are ready to provide the products and services you want. Don't delay, call, click or stop by to apply.

We are ready to help you fulfill your dreams!

We know life is hectic and rarely fits into a 9-5 schedule. That's why we offer many alternative ways to access your money. Have you discovered them yet?

• Online Banking from your credit union website
• CU*TALK our 24 hour telephone account access system
• Online Bill Pay using CU*EasyPay
• Secure Electronic Statements
• Online loan applications
• Direct deposit
• ATM's (some that are surcharge free)

To find our more call, click or stop by today!

Thank you for your membership

Congratulations on opening a brand new checking account at your credit union! We are sure you will be Happy with your account and encourage you to learn more about the full range of services offered at your credit union.

• Easy Access to cash with Debit Cards
• Overdraft protection accounts for your peace of mind
• Inquiry options using CU*TALK or Online Banking

We look forward to doing business with you!

Congratulations on the purchase of your new vehicle! We appreciate your choice of selecting your credit union as your lender for this purchase!

The hard part of selecting the right vehicle is over. We have made making your payments easier than ever! If you haven’t set up one of these automatic payment options already, now is a perfect time to take advantage of selecting one of these convenient options!

• Transfer your payments from home using CU*TALK or Online Banking
• Set up an automatic transfer from a share account
• ACH or Payroll distribution to your loan

Call, click or stop by our branch to learn more about these options and more!

Thank you for choosing the credit union as your personal choice when selecting a partner for your credit card needs.

We hope you find the ease of use and flexible payment options to your advantage. And with a terrific low interest rate your credit union Visa card is the only card you will ever need!

We look forward to hearing from you.

We are pleased that you have chosen to open your new CD at your credit union!

As you continue to grow your savings, we hope you will consider investing additional funds in CDs, IRAs or Money Market Accounts with us.

Check out the IRA Advisory link within the Online Banking account information section at successcu.com for practical information about IRA ownership. Or stop by our branch to speak to a knowledgeable member service representative.

We look forward to assisting you with your financial goals.

Congratulations! You are a new homeowner! We are pleased that you have chosen the credit union to service your new mortgage.

The hard part is over and it is time to enjoy your new home. Many flexible payment options are right at your fingertips.

For the ease and convenience of making your payments right from your new home try using CU*TALK or Online Banking. Making your payment couldn't be easier!

There has never been a better time to be a member of your credit union

Welcome Home!

Your Credit Union extends to you our wishes for a warm and very happy birthday!

May another wonderful year of happiness and joy be yours!

Wishing you all the best on your special day!